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ASPCA Pet Health Insurance Company Information and Contacts


Year Founded:     1997
Address:                1208 Massillon Rd Ste G 200
Phone:                   (866) 861-9092
ZIP Code:              44306
City:                       Akron
State:                     Ohio
Country:                United States
Price Range:         from $30 per month


Average Customer Rating

4.1 out of 5

Based on 44 customer ratings
5 stars
4 stars
3 stars
2 stars
1 star

ASPCA Pet Insurance Reviews


5 out of 5

Blake Orr, Florida

June 22, 2017
I had a wonderful experience taking in my French Bulldog. He had a complicated issue that required surgery. I would rather not go into all of the details, but they covered the costs that we agreed to over the phone and reimbursed my expenses very quickly. If anybody out there is looking for pet insurance or would like to switch, I would definitely recommend them as a company that is very consistent and delivers on their promises.
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1 out of 5

Bailey White, Virginia

May 19, 2017
I was very disappointed by the lack of professionalism provided by ASPCA. I am stating this based on years of experience working in the insurance industry. I filed several claims relating to my dog’s health expenses and they readily denied each one. I don’t know the criteria they use for handling and managing claims, but they seem like a bunch of amateurs. I feel so cheated that I will call the responsible people in my state who issue licenses to insurance companies to have their licenses revoked. Nobody deserves to be treated the way they treat people. I will exert all of the influence that I have to get them thrown out of my state.
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5 out of 5

Phoenix Lowe, California

March 23, 2017
I am very happy with the coverage provided by ASPCA. When I bought a puppy last year, I couldn’t imagine how costly it would be to keep him healthy. Fortunately, I have ASPCA by my side to give me peace of mind. I definitely feel that I made the right decision by trusting them with my dog and would recommend them to anybody who is searching for insurance.
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1 out of 5

L. Wilson, Arizona

February 2, 2017
I would like to share the bad experience that I had with ASPCA so you don’t make the same mistake as I did. Our dog is getting up there in age - he will be 14 soon. At first, I was relieved that we had pet insurance, because our dog had an accident not too long after we got the policy. He fell down and got injured. We brought him to the vet for treatment after we saw how serious it was. They told us that they would not cover the treatment because it was a result of a preexisting condition. They were pretty heartless. I felt alone and scared. The reason why I had the policy to begin with was to prevent situations like this. Now, I was stuck dealing with everything all by myself. I tried appealing the decision, but no luck. Not only did the appeal process take months, but there was no feedback from them about the status of the case. I always had initiate communication. This exacerbated my already agitated state. They tried to blame everything on the vet - that he did not send the complete files and a bunch of other excuses. I checked myself and found out that all of the necessary materials were sent to them on time, so I don’t know why they said that. When your dog becomes a senior citizen, it is easy to dump all of the ailments on age. But what’s the point of the coverage, then? Nothing was covered in my case, and I had to pay for everything myself. This is why I want to warn everybody to think carefully before signing a policy with ASPCA.
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